FeiniaoVPNThis policy explainsFeiniaoVPN refund rules.Please read carefully before ordering,and useFree TrialConfirmexperiencebefore buying.
1,Policy Overview
MemberPlanis a virtual digital service,Once purchased and activated, ith takes effect.To ensure service qualityandfairness,We generally do not provide refunds after payment completion.
2,try first,purchase
We provide new users with 72 h Free Trial,CoverageAllnodesandfull features.We strongly recommend confirming satisfaction during the free trial,before deciding to purchase membership,to avoid unnecessary disputes.
3,Non-refundable circumstances
- PlanPlan activated and used;
- for personal reasons(no longer needed,duplicate purchase,mistaken operation)refund requested;
- Restricted or terminated for violating terms of serviceAccount.
4,Special case handling
If long-term service unavailability is caused by ourh unavailable foruse,and verified as platform responsibility,We will provide compensation based on the specific situation,such as extending membershiph duration or other reasonable solutions.
5,HowContact Us
If you believe your case qualifies for special handling,throughHelp CenterLive ChatContact Us,and provideAccountandissue description.We will verify promptly and provide a resolution.